Frequently asked questions
At MorgenStreet, we believe real estate should be transparent, simple, and stress-free. That’s why we’ve gathered answers to the most common questions buyers, sellers, and partners ask us. From commissions to timelines, our FAQ gives you quick clarity—so you can focus on what matters: finding or selling your home with confidence.
Do you have any question?
Still curious? Explore our full FAQ library here or connect directly with our team—we’re here to guide you every step of the way.
Do I have to be a client of MorgenStreet to refer someone?
No. Anyone over 18 can participate. Referrals can come from friends, neighbors, colleagues, or professional contacts. You do not need to be an existing MorgenStreet client.
When do I receive my reward?
Private referrals (MorgenStreet Rewards) are paid once a signed listing agreement is in place and validated. Bonus rewards are issued after a successful sale or purchase. For commercial partners (Ambassador Program), payments are made net-30 against invoice after milestones are met.
Is the referral program compliant in Germany?
Yes. Both tracks are fully compliant with German law (§34c GewO) and GDPR. Referrals are handled transparently, and payouts are only made when all legal requirements are met. No chain referrals or unverified contacts are accepted.
How do I join the program?
Private referrals: simply request and sign the Referral Agreement with us. Commercial partners: apply as a MorgenStreet Ambassador and sign the Partner Agreement that defines scope, compliance, and payouts.
Can I refer both buyers and sellers?
Yes. You can refer property owners looking to sell, or qualified buyers ready to purchase. Both types of introductions are eligible, provided they meet our criteria and are not already known to us.
What is the reward amount?
Private referrals: €225 per valid introduction, plus tier bonuses as you climb from Bronze to Gold status. Ambassador partners: €300 per valid lead plus 10% of MorgenStreet’s earned net commission.
What if the person I refer is already known to MorgenStreet?
Referrals are only valid if the contact is new to us. If the client has already been introduced or is in discussions with MorgenStreet, the referral will not qualify.
Do you offer exclusivity for referral partners?
Not for private referrals. For commercial Ambassador partners, exclusivity may be considered for top performers and negotiated in a separate agreement.